Privacy policy

Privacy Policy
Last updated: 12 February 2026

Revivablade Limited operates this website and online store to provide you with our products and services. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, make a purchase or contact us.

Revivablade Limited is the data controller for the purposes of applicable data protection laws.

Contact details:
Revivablade Limited
10 Bank Place
Ashton-on-Ribble
Preston
PR2 1DN
United Kingdom
Email: sales@revivablade.co.uk

Personal Information We Collect

We may collect the following types of personal information:

Contact details such as name, billing address, shipping address, email address and telephone number.
Payment information including transaction details and payment confirmations. Payment card data is processed securely by our payment providers and is not stored by us.
Account information such as login credentials and preferences.
Order history including purchases, returns and exchanges.
Communications you send to us including customer support enquiries.
Device and usage information such as IP address, browser type and interactions with our website.

How We Collect Information

We collect information directly from you when you place an order, create an account or contact us. We also collect information automatically through cookies and similar technologies when you use our website. In addition, we receive information from service providers such as Shopify, payment processors and delivery providers who process data on our behalf.

How We Use Your Information

We use your personal information to process and fulfil orders, manage your account, provide customer support, arrange shipping and returns, improve our website and services, prevent fraud, maintain security, send marketing communications where you have opted in, and comply with legal obligations.

Sharing Your Information

We share personal information only where necessary for business operations, including with Shopify (our ecommerce platform provider), payment processors, delivery and fulfilment providers, IT and analytics providers, and marketing partners where you have consented to marketing cookies or advertising. These partners are contractually required to process your data only as instructed and not for their own independent purposes.

International Transfers

Your information may be processed outside the United Kingdom or European Economic Area. Where this occurs, we rely on recognised safeguards such as Standard Contractual Clauses or adequacy decisions to ensure your data remains protected.

Your Rights (UK and EEA)

If you are located in the UK or European Economic Area, you have the right to request access to the personal data we hold about you, request correction of inaccurate data, request deletion of your data, request restriction of processing, object to certain processing, withdraw consent where processing is based on consent, and request data portability in certain circumstances.

To exercise your rights, contact us at sales@revivablade.co.uk. We may request proof of identity before processing your request. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Your Rights (California Residents – CCPA/CPRA)

If you are a California resident, you may have the right to know what personal information we collect and disclose, request deletion of your personal information, correct inaccurate information, and opt out of the sale or sharing of personal information for targeted advertising.

You can submit a verifiable request by emailing sales@revivablade.co.uk. You may also use Global Privacy Control (GPC) signals where supported. For more information, visit https://www.revivablade.co.uk/pages/do-not-sell-or-share-my-personal-information

Cookies and Tracking Technologies

We use cookies and similar technologies to ensure our website functions properly, analyse site performance and provide marketing and advertising services where you have given consent.

Cookies are small text files stored on your device when you visit a website. They help us recognise your browser, remember your preferences and improve your experience.

We use the following categories of cookies:

Necessary cookies – Required for the website to function properly, including checkout, security and account login. These cannot be switched off.
Statistics cookies – Help us understand how visitors interact with our website so we can improve performance and usability.
Marketing cookies – Used to deliver relevant advertisements and measure advertising effectiveness. These are only used where you have given consent.

You can manage your cookie preferences at any time using our cookie consent banner. You can also adjust your browser settings to block or delete cookies, although this may affect website functionality.

Cookie List (as of 12 February 2026)

Necessary cookies may include cookies set by Shopify and related services to enable secure checkout, manage your cart, remember your country and currency selection, maintain login sessions, prevent fraud and ensure essential site functionality.

Statistics cookies may include Shopify analytics cookies such as _shopify_analytics, _shopify_y, _shopify_s and related analytics identifiers that help us understand website performance and visitor behaviour.

Marketing cookies may include Shopify marketing and advertising cookies such as _shopify_marketing and related identifiers used to support advertising and marketing performance measurement where consent has been given.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including to comply with legal, accounting or reporting obligations.

Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

Children’s Data

Our website is not intended for children under 16 and we do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or your personal data, please contact us at sales@revivablade.co.uk.

For the purposes of applicable data protection laws, Revivablade Limited is the data controller of your personal information.

EU orders up to €150 include VAT at checkout (IOSS), so no additional VAT should be due on delivery. Orders over €150 and other international destinations may be subject to import taxes and fees payable locally.